• Initiate your return process by submitting the Return Request Form bradoria.returnscenter.com with the order number to initiate and receive return instructions.
• Return cost is the customer's responsibility
• Please allow us 5-7 business days from the day we receive the returned package to process your return. Once inspected for quality, the refund will be processed to your original form of payment which will usually take another 2-3 business days depending on different banks.

To exchange:

• Initiate your return process by submitting the Return Request Form bradoria.returnscenter.com with the order number to initiate and receive return instructions.
• In Step 3, select Exchange, and describe the product name, size, and color you want to exchange to in the Exchange Details box.
• The customer is responsible for the cost to return the unwanted item and the flat shipping rate of $4.99 to ship the new items in continental US mainland
• However, if the exchange item is part of an order qualified for $249 free shipping policy, the new replacement item is qualified for a free shipping.